Privacy Policy

1. Information We Collect

We may collect the following categories of information.

Information You Provide

When you submit a form, request a consultation, subscribe to updates, or contact us, we may collect:

• Name
• Company Name
• Job Title
• Email Address
• Phone Number
• Business Website
• Project Information
• Budget Information
• Files or Documents You Upload
• Any additional information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral Sources
• General Geographic Location
• Website Usage Analytics

This information helps us improve our website and user experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Measure marketing performance
• Enhance website security

You may disable cookies through your browser settings; however, some features of our website may not function properly.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule discovery calls
• Prepare proposals
• Deliver our services
• Communicate project updates
• Improve our website
• Provide customer support
• Send newsletters or marketing communications (only if you opt in)
• Prevent fraud and maintain security
• Comply with legal obligations

3. AI Services

Hello Diginista provides AI-powered consulting, automation, chatbot development, and training services. Information submitted through AI-powered tools may be processed using trusted third-party AI service providers to deliver requested functionality. We do not intentionally use client confidential information to train public AI models without the client's permission.

4. Third-Party Services

We may use trusted third-party providers to operate our business, including:

• CRM platforms
• Website hosting providers
• Analytics providers
• Payment processors
• Cloud infrastructure providers
• Email marketing services
• AI service providers
• Scheduling platforms

These providers may process information only as necessary to perform services on our behalf.

5. Marketing Communications

If you subscribe to our mailing list, we may occasionally send:

• Company updates
• Industry insights
• Product announcements
• Educational resources
• Promotional offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Data Sharing

We do not sell your personal information. We may share information only:

• With trusted service providers
• When required by law
• To protect our legal rights
• During a business merger or acquisition
• With your consent

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Improve our services

When information is no longer required, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Withdraw consent
• Request a copy of your data
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and limit the use of certain personal information. Hello Diginista does not sell personal information as defined by California law.

11. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

12. Children's Privacy

Our website and services are intended for businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 13 years old. If we become aware that we have collected information from a child, we will promptly delete it.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the Effective Date at the top of this page will be updated. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

Email: info@hellodiginista.com

Website: https://hellodiginista.com

Your Privacy Commitment

At Hello Diginista, trust is the foundation of every client relationship. We are committed to handling your information responsibly, maintaining strong security practices, and using your data only to deliver exceptional digital solutions and support your business goals.